AI-Powered Asset Management, Robotics, and Digital Twins Drive Innovation at the Aramark Facilities Management Forum

Predictive maintenance powered by artificial intelligence that can identify potential equipment issues before failures occur, advanced asset management platforms that help facilities teams track and optimize critical assets, autonomous robotic mowers that are transforming how grounds are maintained, and digital twin technology that provides a real-time virtual view of building operations were among the innovations showcased at the Aramark Facilities Management Innovation Forum. Attendees experienced live demonstrations of these emerging solutions and their potential to improve facility performance, enhance operational efficiency, and support more informed decision-making.

Industry leaders and technology partners gathered in Michigan for the Aramark Facilities Management Innovation Forum, where the company highlighted how collaboration between operators and innovators is turning real-world operational challenges into practical solutions that are shaping the future of facilities management.

"By bringing together operations leaders, clients, and technology innovators, the Innovation Forum reinforces our role as a trusted advisor to help organizations navigate an increasingly connected and data-driven future," said Michael Mollerdino, Aramark Facilities Management Director of Cleaning Program and member of Aramark Facilities Management’s Center of Excellence. "The conversations our participants have drive innovation across the industry and ensure the technologies being developed are grounded in operational realities.”

Predictive maintenance, asset management, and AI-driven automation were among the key topics explored throughout the event. Attendees experienced live demonstrations of emerging technologies, including autonomous vehicles such as robotic floor care and lawn mowers, advanced asset management platforms, digital twinning technology, predictive maintenance solutions, and AI-powered analytics.

The forum also featured Q&A sessions and networking opportunities that allowed participants to connect directly with industry experts and see firsthand how Aramark Facilities Management leverages technology to enhance service delivery, operational efficiency, and client outcomes.

The forum created opportunities for attendees to share experiences, exchange ideas, and explore trends that are shaping the future of facilities management. Many of the innovations showcased at the forum were developed in collaboration with Aramark teams, translating operational challenges into technologies that improve performance and client outcomes, including Armor Asset Management, Camfil, Kaivac, PathoSans, Pringle Robotics, and Turf Tank.

"The Aramark Facilities Management Innovation Forum serves as a premier platform that brings together end users, facilities leaders, and technology providers to explore the future of automated facilities management," said Sudheer Sajja, Founder of Pringle Group. "It offers an ideal venue to showcase our proven, battle-hardened technology while gathering critical stakeholder feedback on our future product pipeline and long-term roadmap. By bringing end users, distribution partners, and technology developers into a collaborative space, the forum accelerates adoption, sharpens product feedback loops, and drives meaningful innovation that keeps workforce safety and productivity at the center.”

“PathoSans Cleaning Technologies was honored to be invited to the Aramark Facilities Management Innovation Forum in Michigan,” said William J. Kohley, Ph.D., President of PathoSans Cleaning Technologies. “Leaders of the facility where the forum was held challenged participants with specific cleaning, safety, and sustainability objectives unique to that facility.  Aramark's cleaning teams understood these challenges firsthand, and that direct customer input made a difference. Working together on live demonstrations of safe chemistry, touchless equipment, and process automation led to substantive technical conversations and solutions — the kind that improve the ‘at-work experience’ for every person, in every facility, every day.”

Among the collaborative technologies showcased were AIWX™ and the award-winning digital twin platform TwinOptix®, Aramark Facilities Management's proprietary technologies designed to provide greater visibility into facility operations, asset performance, and building systems. 

Integrated with computerized maintenance management systems and IoT sensors, TwinOptix delivers real-time insights into equipment performance, air quality, energy consumption, and space utilization. The platform now includes more than 20 million square feet of digital models, 10,000 tracked assets, and deployments at 36 accounts nationwide, helping organizations improve efficiency, reduce maintenance costs, and make better-informed decisions.