We do everything with integrity
Acting ethically is the right thing to do for ourselves, each other, and our business. The trust that our employees, clients, and customers place in us is fundamental to protecting the reputation and long-term success of our business.
We are committed to operating our business according to the highest ethical standards. It is Aramark policy to comply with laws in each country, state, and locality in which we conduct business.
Policies
Aramark’s Business Conduct Policy (BCP) provides the rules that define all we do and who we are. Supporting the BCP is a robust policy framework, including policies on anticorruption, gifts and entertainment, conflicts of interest, political contributions, and data privacy. The BCP is available in 10 languages.
Our Board of Directors advances openness, honesty, fairness, and integrity, including oversight of compliance with the BCP.
Aramark’s Anticorruption Policy prohibits bribery, corruption, and fraud of any kind. Aramark conducts appropriate due diligence on third parties. All employees whose role poses a potential corruption risk must complete our anticorruption training course. We conduct periodic anticorruption audits.
Aramark’s commitment to human rights enables equity and wellbeing through our services, employment practices, and standards of behavior. For more information, you can review Aramark's Human Rights statement.
Ethics and compliance programs
Aramark’s global ethics and compliance team, led by our Chief Compliance Officer, has primary responsibility for promoting, monitoring and enforcing ethics and compliance at Aramark, including the BCP. The team accomplishes this through training, policies, and processes designed to foster an ethical culture and protect against the risk of noncompliance.
The Compliance Council, consisting of stakeholders across the company, meets quarterly to conduct risk assessments and track progress on key compliance risk areas. Aramark's audit and controls department conducts compliance audits with the BCP, other company policies, and local laws on a regular basis.
Compliance training and awareness
We require employees at all levels of the company to be aware of and abide by the BCP. Salaried employees are required to take annual online BCP training. For our front-line associates, BCP posters combine key principles and Aramark Hotline information into a simplified format, available in 10 languages.
In addition to our annual training, the BCP is reinforced throughout the year with internal articles, newsletters, digital signage, and leadership messaging. Subject matter compliance training on key risks is conducted on a global and targeted basis.
Reporting mechanisms, investigations, and whistleblower protection
Employees can raise concerns and report BCP violations through multiple channels, including the Aramark Hotline.
The Aramark Hotline is operated by a third-party company, allowing employees, suppliers, and any member of the community to raise any concerns. Reports can be made anonymously, either online or by phone. The hotline is available 24/7 and translation services are available.
Each case is assigned to an investigator, and when a concern is validated, appropriate action is taken. The Audit Committee of the Board of Directors receives updates on trends and significant matters.
Aramark prohibits retaliation and is committed to protecting the rights of those individuals who report issues in good faith.
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