After the opening of new and renovated buildings, many institutions are shocked at the heightened complexity and resources needed to sustain their facilities. Many universities are now seeking to gain control of their escalating costs. The City University of New York (CUNY) experienced this firsthand. The university decided to establish a new approach to its operations and maintenance program. Through a partnership with Aramark, CUNY was able to transform their operations and maintenance culture while saving $500,000 on energy and operations costs.

Explore what initiatives CUNY and Aramark took to advance their standard for operations, educate staff and leadership about facilities management and the improvements they saw in this enlightening case study.