Patient Dining
We approach our patient dining and clinical nutrition services with health and satisfaction in mind.
The Vizient and Aramark Healthcare Partnership
From environmental services innovations to serving patients nutritious food that fosters healing, Aramark Healthcare+ leads in service support with industry experience and insight.
Aramark Healthcare+ is a trusted Vizient partner.
To be agile during change, you need a partner who acts as an extension of your team at every level, from everyday moments to future-forward innovations.
Aramark Healthcare+ Provides the Support Services That Organizations Need to Meet Today’s Changing Healthcare Landscape
Aramark Healthcare+ is a premier dining and facilities partner for healthcare systems across North America, serving more than 300 organizations with insight-driven transformations and industry-leading expertise. Our teams are known for creating innovative dining experiences that transform dining services, efficiently and safely operating healthcare facilities to provide clean and sanitary environments, improve patient experience and helping facilities with innovative solutions.
Our experience-based, comprehensive approach provides healthcare administrators with peace of mind, knowing their most valuable assets — human and physical — are well managed, and positive patient outcomes are always a top priority.
Our Wide Range of Services
Our partnership with Vizient allows us to help improve patient, caregiver and visitor experiences through our solution-oriented services, including:
Our Leading-Edge Innovations
Our innovations help healthcare organizations operate on the leading edge of what’s possible in exceptional healthcare today, including:
- Provision on Demand convenience stores and kiosks
- Treat Yourself and Chef Series patient-focused menu innovation
- Restaurant Rotation café dining program
- PatientConnect and Your Voice Counts patient satisfaction services
- Adopt-A-Floor nurse satisfaction tools
- FacilityFit PRO computerized maintenance management system
- AIWX Connect™ demand-driven cleaning with IoT room sensors
- Infection control with UV-C
Our Case Studies
Read highlights from a few of our many case studies. They illustrate how we help healthcare organizations meet their goals, from boosting patient satisfaction scores to attaining cost savings.
Main Line Health
Main Line Health serves portions of Philadelphia and its western suburbs with four acute care hospitals.
MLH’s partnership with Aramark Healthcare+ resulted in:
- Dining satisfaction scores — improved from 40.5% in 2016 to 54.8% in 2017
- HCAHPS scores — increased 25 percentage points in two years
- Café upsells — increased by 12%, totaling $68,500 in incremental revenue
Indiana University Health
Indiana University Health is the largest network of physicians in the state of Indiana
Aramark Healthcare+ achieved standardization across all 17 hospitals while partnering to deliver IU Health's brand promise:
- Patient throughputs reached 101, down from a high of 159 four years prior.
- Achieved a 6.8% decrease in systemwide total patient throughput from previous months.
- 99.8% patient safety with tray accuracy.
- EVS compliance quality inspections achieved 112.32%, up from a low of 24.17% eight months prior.
Aramark Healthcare+ in Action
Watch these short videos to get to know us. See how we help provide comfort, quality and safety measures for patients, visitors and guests throughout the healthcare journey.
Aramark Healthcare+ — Real People, Real Stories.
Our commitment to going above and beyond every day. From the housekeeper cleaning a patient room after discharge to the foodservice worker making sure a patient’s order is accurate, we all strive to serve others and provide solutions that promote health and well-being for everyone.
FM Transformation — Creating a Demand-Driven Service Model
A new approach to facilities management, demand-driven services delivers the capabilities facilities need to reduce risks and save money in multiple areas of operation. Listen to experts as they discuss how demand-driven services are transforming facilities.
IoT-Driven Intelligent Workplace Experience
AIWX™ Connect delivers a suite of business intelligence to drive efficiencies, improve planning and enhance customer service for a safer hospital. Proven in healthcare settings, AIWX Connect successfully combines the power of data with operational expertise to create safer environments and improve building performance.
Be Well. Do Well. — Sustainability for Generations to Come
Our sustainability plan focused on making a positive impact on people and the planet. It accelerates our sustainability efforts and aligns with our vision for our future: improving the wellbeing of people, and reducing our greenhouse gas emissions by 2025.
Provisions on Demand — Elevating the Market Experience
Provisions On Demand is an on-site, scalable retail solution. Our research and data analysis gives us the ability to create custom solutions geared toward unique consumers. This ensures the c-store aligns with the organization’s goals while offering best-in-class experiences.
Read All About Us
Gain insights covering everything from our innovative mobile rounding technology to our case studies.
We are here to serve your unique needs
Our expertise spans almost every industry. We’d love to share how our team can help build your business and your brand.
Contact us today. You have a lot to gain.
Contact us today. You have a lot to gain.
