Partnering with small, diverse suppliers to drive customer satisfaction and local economic impact.
Customers today want the bigger story behind the products and services we provide. Where does my food come from? Which businesses have their finger on the pulse of local market trends? Are we supporting local communities and economies?
At present, we have partnerships with more than 5,600 small or diverse suppliers in the U.S. About 25% of them are certified as diverse suppliers and our goal is to double that number through our certification education programs with our supplier partner Certify My Company, a certified disabled (DoBE) and women owned business (WBE).
We believe our supplier base should reflect the diversity of our employees, clients and customers, which in turn helps drive overall satisfaction and growth. Local, small and diverse suppliers have more insight into local market trends and can more authentically supply products and services that are culturally relevant for our consumers. Partnering with local, small and diverse suppliers drives economic impact and supports our diversity and inclusion goals.
Aramark was one of the first food service companies to launch Economic Impact Reporting in 2018 in conjunction with CVM Solutions, a certified minority business enterprise (MBE) leader in supplier diversity analytics. Our reporting system reflects spend with small and diverse suppliers and provides us with data to demonstrate how we contribute to job growth, income increase and tax revenues in local communities. In fiscal year 2020 our supplier diversity program contributed a $1.1 billion economic impact. More than 6,800 jobs were created by small and diverse suppliers in our program and $331.5 million in taxes was paid by these suppliers.
At Aramark, we define locally sourced as grown, raised or caught within 250 miles (400km) of the Aramark location. We strive to purchase products from small-scale community-based producers that are independently or cooperatively owned enterprises. In 2018, we launched Open Fields Reporting, the industry’s first analytics engine that allows frontline managers to report on local and sustainable purchases.
As a company committed to operating ethically and with integrity, we also have high standards for our suppliers. Our Supplier Code of Conduct insists that people throughout the supply chain are treated fairly—and are offered a safe working environment with fair pay. Suppliers must adhere to applicable employment and environmental laws and industry workplace standards, including non-discrimination guidelines, as well as allowing their employees freedom of association.
This foundational approach has led us to focus on offering products such as fair trade certified coffee across our businesses, as well as a groundbreaking agreement to help raise wages and improve working conditions for the Coalition of Immokalee Workers, Florida’s tomato farmworkers.
If you are a small, local or diverse supplier, register to work with us. We are always looking to expand our reach and satisfy even more customers.
August 9, 2018 - We are introducing new sustainability commitments, healthier menu items and innovative programs, to fit Gen Zers’ desires.