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Patient Dining & Nutrition —Nourishing your patients through restaurant inspired dining solutions

We approach our patient dining and clinical nutrition services with health and satisfaction in mind.

Benefits

Our patient menu platform is grounded in research to bring innovative and engaging dining concepts to the patient's bedside:

  • Creative restaurant-style, room service and spoken menus

  • Increased patient, nurse and caregiver satisfaction through service excellence programs

Capabilities

We develop patient dining and clinical nutrition solutions that meet the needs of your hospital and health systems:

  • Expert inpatient and outpatient nutrition counseling and education

  • Scalable service delivery models that align with the requirements of your hospital patient population

How can we help?

Ask us how we make your patients a priority.

Contact Us

EVOLUTION OF PATIENT DINING

Consumers don’t change their tastes and preferences just because they are in hospital beds. So we provide patients with a variety of healthy, restaurant inspired meals, and the ability to customize their orders. 

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innovative Dining Programs

innovative Dining Programs

Each day we deliver nutrition-focused, restaurant inspired dining programs.

Our patient menu platform is grounded in research and insights.  

Through focus group discussions, consideration of global and local food trends, and site-specific research on patients’ unique food preferences, we create engaging patient dining experiences that meet specific dietary needs and reflect the quality and financial goals of the hospitals and health systems we serve.   

We design and develop innovating dining programs based on: 

  • Quality of Food 
  • Menu Choice and Variety 
  • Quality of Service 
  • Nutrition Education to Support Lifestyle Change 
  • Patient Engagement  

Our chefs understand that a hospital stay causes stressful, unpredictable and unfamiliar moments. That is why we deliver well-balanced, nutritious meals that offer comfort and aid in recovery for your patients.  

 

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Patient Satisfaction

Patient Satisfaction

Our top priority is to ensure an amazing experience for your patients.

Patient satisfaction scores are one of the most critical assessments for hospitals and healthcare systems. Effective ways to improve patient care services will boost these scores.

Our Patient Experience Assessment tool helps us create a repeatable business model to facilitate enhancements in the Food and Nutrition Services department, which drives sustainable improvement in patient satisfaction scores. 

Related to our role in the overall patient experience, rounding is a powerful and relevant way to connect individually with patients, while gathering larger-scale insights that uncover opportunities for improvement with our partners. Patient Connect is our robust, enterprise-level rounding tool to efficiently improve critical indicators and impact outcomes before the patient leaves the hospital.  

Discover how four hospitals improved percentile ranking for patient satisfaction scores by deploying our programs and change agents.  

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Clinical Nutrition Services

Clinical Nutrition Services

With more than 500 dietitians on staff, our clinicians are guided by evidence-based policies and procedures.

With more than 500 dietitians on staff, our clinicians are guided by evidence-based policies and procedures.

We are dedicated to giving your patients the best care.  Every day clinicians utilize our evidence-based policies and procedures to identify and prioritize patients needs.

Our clinical nutrition and education programs offers a wealth of tools and resources to ensure excellent patient clinical care, while supporting growth for the profession.

We know  the industry has an increasing demand for registered dietitians. Our well-recognized, highly performing Dietetic Internship program has been fully accredited by ACEND for over 25 years. As an organization focused on outcomes, we are very proud that our Dietetic Internship program pass rate on the national RD credentialing exam is 16% higher than the national average.

Discover how Maple Grove Hospital Secures Top Talent.

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SUCCESS STORY

Embracing Telehealth for Nutritional Services During COVID-19

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Explore Our Services

There are many support services we can provide your hospital or healthcare facility.

How can we help?

Ask us how we make your patients a priority.