With our scale and expertise, we can manage broad healthcare equipment inventories for any size hospital or healthcare facility. Our team can:
Our team is the largest independent provider of healthcare technology management in North America, offering a variety of services like:
Delivering the best patient experience is a top priority for your hospital. Discover how you can revitalize your clinical engineering program, elevate patient satisfaction and take your organization to the next level.Learn more
Healthcare and technology are inextricably linked. Medical technology is advancing every day and organizations are in need of a partner that that has the expertise and resources to keep pace with the changing healthcare environment and rapid evolution of medical equipment. Our Healthcare Technologies business is the largest independent provider of clinical and imaging equipment service in North America. We partner with 1,100 hospitals and healthcare facilities and bring more than 40 years of technical expertise to bear in managing diverse medical equipment technologies in complex healthcare organizations.
Overall, we manage more than 1.7 million pieces of equipment worth upwards of $5 billion. We have the stability, scale and infrastructure to support healthcare organizations of any size and specialty, from independent imaging centers to nationally integrated health systems.
We deliver flexible, onsite and on-demand solutions to effectively manage and maintain our clients' medical technology—including clinical and imaging equipment inventory. We also help maximize equipment performance through capital equipment planning, proactive maintenance and management of equipment performance, all while keeping our clients’ financial goals in mind.
We harness the industry expertise of our 1,600 technicians, engineers and program support staff to deliver customized solutions that help optimize our clients’ healthcare technology at every stage of the equipment lifecycle. This holistic approach enhances productivity, optimizes capital budgets, improves response times and increases patient, physician and caregiver satisfaction.
Our team leverages our national supply chain expertise and resources to maximize buying power and reach. We have experience with multi-brand, multi-vendor service operations and use that knowledge to give you optimized efficiency and savings.
A key component of this process is ReMedPar— Aramark’s wholly owned provider of quality parts.
Our Healthcare Technologies’ Assessment and Capital Planning Group is a consulting service that focuses on maximizing both financial and equipment performance. This service provides your team with unbiased, fact-based information and custom profiles that can improve the knowledge and use of clinical technologies, as well as enhance financial and equipment performance.
While our front-line engineers and technicians focus on driving performance at our healthcare locations, modality experts within our Clinical Engineering and Imaging Centers of Excellence are continuously monitoring trends and identifying opportunities to innovate our approach. From advanced remote monitoring technology to new preventative maintenance techniques, we ensure that your valued medical equipment is accessible and ready at the moment it’s needed.
iDESK is our mobile, web-based technology management system that streamlines and centralizes the management, maintenance, and analysis of equipment histories and performance. iDESK gives clients access to real-time information, reduces paperwork and results in greatly increased efficiency and transparency.
Our Medical Equipment Management Program (MEMP), provides us with a comprehensive set of policies and procedures that ensure we are compliant with all applicable federal, state and local laws, codes and regulations, as well as accreditation and industry standards.
Organizations we comply with include The Joint Commission, American Osteopathic Association and DNV Healthcare.
Each year, our healthcare technologies team conducts two standardized surveys across all our client locations to assess satisfaction levels of hospital administration, department directors, nurses and other members of the healthcare team. A third-party provider administers these surveys and online reporting tools and email alerts enable our leaders to identify opportunities to improve customer service in real time.
Our front-line technicians, engineers and managers focus on engaging proactively with department managers and clinicians to proactively identify opportunities to improve service.
Another key component of customer satisfaction is our employees. We have a comprehensive talent management and development network that will provide our clients with well-trained, highly dedicated technicians and managers focused on delivering exceptional care to patients, clinicians and physicians.
Tips, success stories and solutions to achieve your goals.
A growing number of healthcare systems are choosing experienced healthcare technology partners to manage clinical engineering (CE)—including medical equipment inventory and repairs, staff hiring and training, IT and e-security, and capital planning. Our comprehensive guide details whether your healthcare system can benefit from outsourcing clinical engineering.
September 14, 2017 - Through our partnership with Cat Cora, we’re not only continuing to elevate the dining experience for our consumers, but we're also delivering on our commitment to provide them with innovative, convenient, flavorful and healthy food options.