Advanced technology requires advanced care

Our data-driven approach can help maximize operations and extend the life of healthcare technology.

Benefits

With our scale and expertise, we manage broad healthcare equipment inventories for any size hospital or healthcare facility. Our team can:

  • Reduce the cost of equipment ownership

  • Deliver independent, evidence-based insights to support equipment planning, acquisition and integration

  • Provide comprehensive training and nationwide support

  • Drive patient, physician, caregiver and visitor satisfaction

Capabilities

Our team is the largest independent provider of healthcare technology management in North America, offering services to align with your organizations needs 

  • Technology assessment and capital planning

  • Clinical Engineering and Imaging equipment service solutions

  • Equipment lifecycle management

  • Additional services including equipment distribution, device integration, rental/mobile equipment management 

How can we help?

Our experts can extend the life of your most important healthcare equipment.

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REINVENT THE PATIENT EXPERIENCE

Delivering the best patient experience is a top priority for your hospital. Discover how you can streamline your clinical engineering program, increase patient and clinician satisfaction and elevate your organization to the next level.

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An Unbiased Approach

An Unbiased Approach

Vast resources and expertise make us a top independent healthcare technology management provider.

Advanced Healthcare Expertise and Solutions

Our broad experience with multi-brand, multi-vendor service operations allows us to make unbiased parts and equipment recommendations and provide your organization with the best value within your budget.  Leveraging our national supply chain to maximize buying power, reach, and resources, we give you optimized value, return-to-service efficiency, and cost savings. 

Our healthcare technologies division has more than 45 years of experience and manages over 1.7 million pieces of equipment worth more than $10 billion.  We partner with over 500 client organizations and have the stability, scale, and infrastructure to support the financial and quality goals for the full continuum of healthcare organizations, from independent physician clinics and imaging centers to integrated health systems. 
 

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Technical Expertise

Technical Expertise

Our expert team ensures that your clinical and imaging assets are ready for duty, at any moment.

Fast Access to High-Quality Parts: 

ReMedPar, Aramark’s wholly owned provider of quality-assured medical parts and capital equipment provides us with over $45 million in parts and equipment in inventory.  With over 40 state-of-the-art quality assurance bays and more than 40 technicians and engineers on staff, we provide around-the-clock technical support and next-day access to high-quality parts. 

Imaging and Clinical Engineering Centers of Excellence

Our modality experts continuously monitor industry trends and identify opportunities to innovate our approach.  From advanced remote monitoring of technology to new preventative maintenance techniques, we ensure that your valued medical equipment is accessible and ready at the moment it’s needed. 

 

Technology Powers Our Services 

Agilis, our state-of-the-art cloud based asset management platform addresses today’s healthcare equipment maintenance challenges with cutting-edge solutions.  Agilis allows your healthcare facility the ability to better manage critical assets, ensure equipment reliability and decrease lifetime costs.  

 

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Patient, Physician and Clinical Satisfaction

Patient, Physician and Clinical Satisfaction

We have the tools, resources and expertise in place to make sure we deliver great service every day.

Our Service Experts

Our team conducts two annual standardized surveys across all client locations to assess satisfaction levels of hospital administration, department directors, nurses and other members of the healthcare team.  A third-party vendor administers the surveys and online reporting tools and email alerts enable our leaders our leaders, front-line technicians, engineers and managers to focus on engaging proactively with department managers and clinicians to proactively identify opportunities to improve service in real time.

 

Another key component of customer satisfaction is our employees. We have a comprehensive talent management and development network that will provide our clients with well-trained, highly dedicated technicians and managers focused on delivering exceptional care to patients, clinicians and physicians. 

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SUCCESS STORY

One Hub For All Our Expertise and Innovation

David Stevens

Project Leader—Capital Management

Employee Spotlight

"It is because of our people, the innovation that occurs and the excellence we produce, that I am proud to be part of the Aramark family."

We have 32 fully operational multi-vendor systems and patient care simulation suites at our state-of-the-art Charlotte Innovation Center

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Explore Our Services

There are many support services we can provide your hospital or healthcare facility.

How can we help?

Our experts can extend the life of your most important healthcare equipment.