To be successful, it’s crucial to listen to what students are saying. We are continually collecting customer insights and data on changing trends, tastes, and lifestyles to stay abreast of what today’s students want most out of their campus dining program. 

Your Voice Counts™ is our proprietary customer satisfaction survey platform that enables the campus community to provide real-time feedback about the dining program. And our DiningStyles™ survey, taken annually by over 100,000 students, allows us to understand behaviors, gauge overall satisfaction levels, and anticipate future needs, resulting in an enhanced, more efficient planning process. 

Now more than ever, students are prioritizing personal wellbeing and the wellbeing of the planet. They demand their higher education institutions support these goals and expect complete transparency and authenticity around the origin of their foods, healthy options, and sustainability initiatives. To stay fueled, students want clean, nutritious, and wholesome ingredients, and local, responsibly sourced products.

Green Thread is our commitment to weave environmentally responsible practices into everything we do.

 In partnership with the American Heart Association, we have achieved a 20 percent reduction in calories, saturated fat and sodium, along with a 20 percent increase in fruits, vegetables and whole grains on our menus. 

Today’s students are entering college with a different mind-set: they expect to have noteworthy experiences that surprise and delight, are memorable, and which they can share on social media. More than ever, they are looking to stay current and connected, and are constantly sharing, collaborating and giving back. What’s more, they are looking to actively engage with their campus community. Our customized dining programs engage campus communities using a powerful combination of traditional communication tools as well as the latest technology. Students embrace our social media and customer feedback options, mobile and web ordering, health and wellness apps, digital menu boards with nutritional information, touchscreen kiosks, and cashless convenience stores and vending machines.

In addition to providing up-to-date menus and nutritional content, our CampusDish portals provide an interactive method for students to give feedback from their dining experience as well as a place for parents to keep up with what is being served for lunch. We also leverage social media to further engage and communicate with students using their favorite platforms. The end result is a culinary community on campus in which students are connected with the information and the services they need, right at their fingertips.