We can help you meet your commissary goals by cultivating a deeper understanding of your offenders’, facility and staff needs. Our commissary experience includes:
Our commissary programs are developed using traditional retail principles that drive excitement and increase participation. We implement traditional retailing principles:
We understand commissary is more than just delivering products to offenders; it presents unique opportunities within the facility to meet your goals while improving morale and maintaining a sense of connection for offenders. We believe in being a responsive partner, addressing the needs of your facility, staff and offenders to provide a successful commissary experience for all.
As a result, we’re able to achieve significant growth for our clients, minimize administrative burden, deliver the right product mix for your facility, provide brands offenders know and trust and in turn promote a safe and secure environment.
Brands You Know and Love
Our commissary program is developed with the end consumer in mind. Unlike other commissary providers, we primarily offer nationally recognized, top-selling brand name products. Research shows that offenders prefer brands they know and love. We can confidently provide items that drive excitement and provide increased variety based upon insights from surveys, purchasing trends and ongoing feedback. We will work with you to determine your inventory based upon your location, regional favorites, market pricing, health and wellness and the needs of your facility.
Promotions and Programming
Commissary programs are effective at boosting offender morale because they provide a change of pace, offer products they’re used to seeing in the outside community and create opportunities to connect with family, friends, and loved ones. Our programs include:
Technology enables insights, creates connection and integrates multiple touchpoints for a seamless experience/solution. With targeted product offerings, promotions, marketing, merchandising and timely issue resolution, our solutions aim to create an experience that drives participation.
We use our unique expertise to derive insights from purchase data, focus groups and surveys to optimize a product assortment that resonates with offenders. Knowing what offenders want keeps them engaged with your commissary service increasing participation.
From vocational training and internships to family connections and community support, we take a comprehensive approach to rehabilitation. It is our belief everyone, from offenders to officers, should leave each facility better than upon first arriving.
With this thought, we aim to create a more well-rounded and positive experience for all. Read about our Rehabilitative Approach here.