Atlanta, GA, March 2, 2010 – Under a seven year agreement, ARAMARK Healthcare today announced it has been chosen by Provena Health System to provide clinical technology services for the 1,500 bed, six hospital system serving Illinois and Indiana.
“We are very excited at how well our culture and values align with the vision and values of Provena Health System,” said Brian Poplin, Senior Vice President of ARAMARK Healthcare Clinical Technology Services. “This partnership is built on the understanding that clinical technology is about more than repair and maintenance. It’s about a mindset that interfaces with the system’s information technology mission and patient care goals.”
In addition to leveraging the clinical technology capabilities in its nationally focused technical resource center in Charlotte, NC, ARAMARK Healthcare serves more than 20 hospitals in the Chicago metropolitan area and will combine the strength of its national resources with the experience of its local teams to design and manage a full clinical engineering program at Provena Health System. The program will include biomedical engineering, laboratory and imaging services as well as capital asset management and integration planning to support Provena Health’s system-wide technology goals.
“ARAMARK not only met our needs in terms of financial outcomes, but also thought deeply about what we are trying to accomplish as a Catholic healthcare system,” said John Lynch, Chief Information Officer, Provena Health System. “It is important that clinical technology be networked throughout our system to ensure the best outcomes for day-to-day patient care. This partnership will help us better align the clinical technology functions with our information technology strategy.”
One of the primary reasons Provena Health System chose ARAMARK Healthcare was because of the way the organization linked the pillars of its business strategy (people, service, operational quality and growth and financial outcomes) with Provena Health System's value structure of respect, integrity, excellence and stewardship. Among the key programmatic aspects that ARAMARK Healthcare is introducing are its Studer Group-based Impact in Action strategy, which includes employee training (both technical and interpersonal), nurse and employee rounding and a survey-based feedback mechanism to gauge customer satisfaction.
About ARAMARK Healthcare Clinical Technology Services
As the largest independent provider of medical equipment management in the country, ARAMARK Healthcare Clinical Technology Services operates under a mindset where patient care is at the center. With 40 years of experience and approximately 1,200 biomedical technicians, clinical and imaging engineers, ARAMARK Healthcare Clinical Technology Services manages $2 billion of clinical equipment at more than 500 hospitals through integrated capabilities including: Acquisition and Life Cycle Management, Clinical Equipment Maintenance and Clinical Asset Tracking. ARAMARK Healthcare Clinical Technology Services designs programs that create value by managing costs and utilization and maximize physician satisfaction, market perception and revenue growth.
About ARAMARK Healthcare
ARAMARK Healthcare is a leader in providing best-in-class support services that are essential to healthcare delivery. Understanding that clinical excellence and the environment are interdependent, ARAMARK Healthcare directly impacts the entire healthcare continuum – patient, employee, nurse and physician satisfaction, operational efficiency and service excellence. Through its facility, food and clinical technology services, ARAMARK Healthcare helps more than 1,000 hospitals and senior living facilities deliver the optimal experience for patients and residents, their families, and the physicians, nurses and staff who care for them. For more information, visit http://www.aramarkhealthcare.com.
About ARAMARK
ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In FORTUNE magazine's 2009 list of "World's Most Admired Companies," ARAMARK was ranked number one in its industry, consistently ranking since 1998 as one of the top three most admired companies in its industry as evaluated by peers and analysts. ARAMARK seeks to responsibly address issues that matter to its clients, customers, employees and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Headquartered in Philadelphia, ARAMARK has approximately 260,000 employees serving clients in 22 countries. Learn more at www.twitter.com/aramarknews.
Contacts:
Chris Collom
215-238-3593
collom-chris@aramark.com